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Feb 26 2008
Military Grade Communications Print E-mail
IM
Written by Administrator   
Tuesday, 26 February 2008
Having long been a proponent of Jabber this announcement on TMC Net is too interesting to ignore. The article even mentions SIP/SIMPLE which is the technology that bridges the Voice over IP (VoIP) and Instant Messaging worlds. For example, the current crop of Grandstream phones supports SIP/SIMPLE so text messages can be delivered directly to the phone.

But wait, it gets more interesting, Jabber has an open architecture now embodied in the form of Internet standards such as XMPP (RFC 3920 and RFC 3921), the very standards and code base upon which Google built its GoogleTalk! As a matter of fact, you can reach the author on via Google Talk because PBnJ Solutions' Jabber server is federated with Google's servers.

The question remains then, does this make me an official of the Military Industrial Complex? I think not, but it does mean that PBnJ Solutions is familiar with, and can help you implement, military grade solutions to your business problems. Need a VoIP solution? Call us and we can help get your Asterisk server up and running; IM us and we'll move you off that myriad of adware riddled instant messaging services that turn your firewall into a swiss-cheese to a rock-solid Jabber server. We'll be glad to communicate with you in any way you'd like.

Last Updated ( Tuesday, 26 February 2008 )
 
Feb 19 2008
Grandstream Custom Ringtones Print E-mail
Phone Tricks
Written by Paul Winkeler   
Tuesday, 19 February 2008
Most of the postings on how to get a Grandstream GXP 2000 to sound a custom ringtone when connected to an Asterisk PBX only get half the story right. This brief article attempts to set the record straight. Three pieces must fall into place:
  • Ringtone sound files
    These files must be called ring1.bin, ring2.bin and ring3.bin respectively and must be downloaded to the phone. This typically entails placing them into the /tftpboot folder on your TFTP server alongside the configuration files for the phones.
  • Phone Parameters
    Phones associate each of the three ringtones with a specific caller-id value. These caller-id values are controlled with parameters P105; P106 and P107 respectively. Pick appropriate caller-id values for each of the ringtones and move to the final step:
  • Asterisk Dial Plan
    In the appropriate place in the Asterisk dialplan then, insert a line as follows:
    exten => s,n,SIPAddHeader(Alert-Info:\;info=Special)
    
    Where "Special" corresponds to the parameter value you chose to associate with the ringtone you want to use for that call.
And that is all there is to it.
Last Updated ( Tuesday, 26 February 2008 )
 
Jan 08 2008
SugarCRM 5.0 Community Edition's Portal Support Print E-mail
Possibly Useful
Written by Paul Winkeler   
Tuesday, 08 January 2008
With the 4.5 edition of SugarCRM's Community edition it was possible to activate the portal feature in the Administration System Settings panel and subsequently assign contacts their portal names on the Contact editing form. However, with the 5.0 release this ability to edit the portal related attributes of a contact has been removed from the community edition and, to make matters worse, the upgrade process has some logic to explicitly disable portal access for all contacts! Here I provide a few simple SQL statements you can use to restore portal access to contacts who used to have it, and also to add this feature to new contacts.
Last Updated ( Tuesday, 08 January 2008 )
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Dec 30 2007
Asterisk Queue Call Detail Record Noise Print E-mail
Practical VoIP Deployment Utilities
Written by Paul Winkeler   
Sunday, 30 December 2007
With the advent of Asterisk version 1.4, users of the asterisk-stat CDR web front end likely noticed a marked increase in the number of CDRs, especially if they also made use of queues. Knowing which agents' phones rang for each call in the queue (assuming the ringall strategy is used) can be nice but mostly I really only want to know who, if anyone, picked up. So here is a quick edit to the call-log.php file to ignore the unwanted records. Change the line:
$FG_TABLE_CLAUSE .= " 1 = 1";
to
$FG_TABLE_CLAUSE .= " AND NOT ((dst = 's') AND (disposition = 'NO ANSWER'))";
Last Updated ( Sunday, 30 December 2007 )
 
Sep 04 2007
IBM to OEM Cross Reference Print E-mail
Vendor Resources
Written by Facts Totum   
Tuesday, 04 September 2007

SAN and NAS devices

IBM OEM
Product NameModel-Type OEM NameOEM Product Name
N-Series 33002859-A10 and A20 NetappFAS 2020
N-Series 36002862-A10 and A20 NetappFAS 2050
N-Series 37002863-A10 or A20 NetappFAS 270
N-Series 52002864-A10 or A20 NetappFAS 3020
N-Series 53002869-A10 or A20 NetappFAS 3040
N-Series 55002865-A10 or A20 NetappFAS 3050
N-Series 56002868-A10 or A20 NetappFAS 3070
N-Series 76002866-A10 or A20 NetappFAS 6030
N-Series 78002867-A10 or A20 NetappFAS 6070
Last Updated ( Tuesday, 21 October 2008 )
 
May 29 2007
Grandstream Phone Configuration Generator Print E-mail
Practical VoIP Deployment Utilities
Written by Administrator   
Tuesday, 29 May 2007

Grandstream phones can be configured individually by assigning them an IP address and then browsing to their configuration web-pages. However, any sizable deployment will quickly outgrow that approach. Instead, system administrators will likely opt to have the phones download a tailored configuration based on the phones' MAC addresses. These configuration files can be generated using Grandstream's template and configuration tool. However, assuming that each phone is in some way unique, this approach still requires that the configuration tool be run once for each phone; still labor intensive. Thanks to a description of the configuration file's layout on the VoIP Info website, PBnJ Solutions was able to build a small Perl utility to generate compatible configuration files.

Last Updated ( Tuesday, 29 May 2007 )
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